Terms and Conditions of Use

 

AS USED HEREIN, THE TERMS “YOU” AND “USER” SHALL MEAN ANY VISITOR TO THE WEBSITE.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE, FROM TIME TO TIME IN OUR SOLE DISCRETION. WE WILL NOTIFY YOU OF AMENDMENTS TO THESE TERMS AND CONDITIONS BY POSTING THEM TO THIS WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS THIS WEBSITE.

You are strictly prohibited from unauthorized use of our systems or this website, including but not limited to unauthorized entry into our systems, misuse of passwords, or misuse of any information posted to this Website.

You acknowledge that we may disclose and transfer any information that you provide through this Website(i) to any company within the Suitesbnb International Corp. group (“Suitesbnb.com”), its affiliates, agents or information providers; (ii) to any other person or entity with your consent; or (iii) if we have a right or duty to disclose or are permitted or compelled to so disclose such information by law. You consent to the transmission, transfer or processing of such information to, or through, any country in the world, as we deem necessary or appropriate, and by using and providing information through this Website you agree to such transfers.

You are responsible for being familiar with the current version of these Terms and Conditions posted on the Website during each session.

 

 

1.        Liability disclaimer

Content: Suitesbnb International Corporation accepts no liability for the topicality, accuracy, completeness or quality of the information and materials provided that there is no provable culpable intent or gross negligence on the part of the company. This applies to all liability claims against Suitesbnb International Corporation, in respect of material or immaterial damage caused by the use of the information and materials on its website. All offers are informal and non-binding.

Suitesbnb International Corporation is a reservation system platform that connects the guest with the hotel with the proposal to make a reservation to stay at any property, hotel or Villa advertised at Suitesbnb.com for a certain period and a certain number of guests. We are not the property owners; therefore, we are not responsible for any changes in furniture or design of the photographic material and the layout of every room can change from the prototype picture advertised. We are limited to process the payment or applicable refund.

 

2. Reservations Policies

 

Check-in time is at 3:00 pm

Check out time 10:00 am

*If you do not check out by 1:00 pm local time you will be charged with a full day.

*No-shows will be charged as a full stay, including taxes. A 100% payment of the total house cost including taxes is required to secure your reservation. Payments can be made with credit card (Visa, Master Card, and American Express) or Bank Wire.

Rates are in US dollars and do not include taxes (16% VAT & 3% Lodging tax).

Meals are not included.

Reservations: a 100% payment of the total house cost including taxes is required to secure your reservation. Payments can be made with credit card (Visa, Master Card, and American Express) or Bank Wire.

Prepay methods: Credit Card (Visa / MasterCard / Amex), or Bank Wire. We will need a credit card number, with an expiration date, CVV code on the card, and a copy of your passport or ID and credit card.

Bank Wire Conditions:

 1. Your deposit/wire must be done at least 5 working days prior to your arrival date.

2. The amount wire should be over $ 999.00 USD

Currency: The booking will be made in the currency used in the country where the hotel is located. The prices shown in other currencies are only for informational purposes and are subject to exchange rate variations. 

Pet Policy: You must present a current immunization record, accept the terms and conditions of the pet rules and pay the appropriate fee based on the number of nights.

Securing a reservation means you accept the terms and conditions of our Cancellation Policy below.

 

3. Cancellation Policies

 

If you wish to cancel a booking please let us know as far in advance as possible, upon this notice you will be given a refund or credit for any payments received after cancellation fees are deducted. The cancellation fee is based on the total amount of your reservation.

·         If you cancel 61 days or more before your arrival date, there is a 60% cancellation fee and we will refund the remaining balance of your deposit.

·         If you cancel 31 to 60 days before your arrival date, there is a 70% cancellation fee, and you will receive a 30% credit (for the payments received) towards a future reservation, valid for a year from the day of the cancellation, at one of our Website listed properties.

·         If you wish to cancel within 30 days before your arrival date, there is an 80% cancellation fee and you will receive a 20% credit towards a future reservation, valid for a year from the day of the cancellation, at one of our Website listed properties. Any other form of cancellation within 72 hours will result in a TOTAL loss of any payment received.

 

4. Cancellation by a Hotel or Villa

 

In the event that a Hotel or a Villa cancel a booking for or under circumstances such as double booking, weather-related, a property closing, or any other reason that is not under the control of Suitesbnb International Corp., we are only responsible for extending a credit applicable towards a future reservation, for the same value as the payments received, valid for 12 MONTHS, counting from the day of the cancellation, towards another stay in any of the properties listed as Hotels or Villas in suitesbnb.com. If the travel credit is not used 12 months after being issued, it is lost without any further validity.

 

5. To apply for the credit.

 

 At least a 30-day ADVANCE notice to the day of travel for any reservation paid with a Travel Voucher certificate. BLACKOUT DATES APPLY  (read blackout dates to plan your travel dates in the next paragraph 6). All reservations using a Travel Certificate or Travel Voucher issued by Suiesbnb.com must be requested by the guest via email to stay@suitesbnb.com and it is subject to availability. If a property administration or Management cannot confirm the stay, suitesbnb.com can assist by offering another option at the destination required. The travel credit has no cash value. If a portion of the credit was not used by the Guest, there is no partial refund. Suitesbnb.com is not the owner of the properties, therefore the Guest is subject to additional terms & conditions issued by the Hotel or Villa where the reservation is requested, confirmed or canceled. Suitesbnb International Corp and its website Suitebnb.com is only the reservation system for the properties advertised. The Hotels or Villas are the final providers of the lodging services to the guests, therefore Suitesbnb.com is not responsible for any total or partial refunds related to services, food, and beverage, lodging or any other services like concierge, laundry, room service and any related service regarding the stay. As the booking service, we are limited to provide a travel voucher depending on the reason for the complaint or refusal of service by a Villa or Hotel.

6. Travel Credit Vouchers Blackout dates:

Travel Credit Vouchers CANNOT be used for any stay nor be applied for reservations on the following dates:

* December 15th to December 31st, 2019. 

* January 1st, 2020 to January 14th, 2020.

* February 12th to February 16th, 2020

* March 12th, 2020 to March 24th, 2020

* April 2, 2020, to April 12th, 2020.

* July 22, 2020, to July 31, 2020.

* August 1, 2020, to August 31, 2020

* December 15, 2020, to December 31, 2020.

* January 1, 2021, to January 12th, 2021.

 

7. References and links

 

Suitesbnb International Corporation is not responsible for the content of any external site linked directly or indirectly from its website. For this reason, Suitesbnb International Corporation expressly distances itself from all such materials and accepts no liability. Unless Suitesbnb International Corporation has full knowledge of the illegal content and it would be technically possible and reasonable to expect it to prevent use in the case of illegal content.

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